Scratched glass can become an issue at check-out, before a new tenancy, during refurbishment or when preparing a property for sale. The first reaction is often to ask a glazier for a replacement unit, but some surface damage may be worth assessing for restoration first.
Typical property-management enquiries
- Scratched patio and balcony doors.
- Marks on bifold glazing.
- Scratched windows after decorating or cleaning.
- Glass tables and selected internal glass.
- Commercial or communal entrance glazing.
Why an assessment can save time
A photo-based initial assessment can quickly identify jobs that look suitable for a visit and those where replacement is likely to be the better route. That can avoid unnecessary appointments and make it easier to compare restoration with replacement cost.
What to send
Include a close-up of the damage, a photograph of the whole pane or item, approximate dimensions, the property postcode and any information about how the damage occurred.
Clear expectations before work starts
Not every scratch should be polished. Glass type, coatings, scratch depth and position all matter. The aim is to agree whether the realistic objective is removal, improvement or replacement before work is booked.
For homes, see residential glass restoration. For managed commercial property, see commercial glass restoration.